Shipping Policy – Alankrit Elegance

Order Processing

At Alankrit
Elegance(Zoravar Singh Industries), we are committed to delivering your
orders in a timely and secure manner. All orders are processed within 2-4 business days from the date of
purchase, excluding weekends and public holidays. Orders placed after 3:00 PM IST will be processed on the
next business day.

In rare cases, processing times may be
extended due to high order volume or unforeseen circumstances. If there is any
delay, we will notify you via email or phone.

Shipping Time & Delivery
Estimates

We offer reliable and efficient shipping
services to ensure that your order reaches you as quickly as possible.
Estimated delivery times are as follows:

Please note that delivery times may vary
based on location, courier service disruptions, or customs clearance procedures
for international shipments.

Shipping Charges

Shipping charges are calculated at
checkout based on your location and the weight of the order.

Any additional customs duties, import
taxes, or local government charges for international orders are the customer's responsibility and may vary
based on destination country policies.

Order Tracking

Once your order has been shipped, you
will receive a tracking number via
email or SMS. You can track your shipment using the provided tracking link. If
you do not receive a tracking number within 48 hours of dispatch, please contact us at [insert email/contact details].

Shipping Partners

We work with trusted courier partners
like Delhivery, Blue Dart, DTDC, and
India Post for domestic deliveries and DHL,
FedEx, and Aramex for international shipping.

Undelivered or Lost Packages

If your package is lost or undelivered
due to incorrect shipping information provided at checkout, we are not
responsible for replacing the order. However, if the package is lost in transit
due to a courier error, we will assist you in resolving the issue.

Damaged or Tampered Shipments

If you receive a package that appears to
be damaged, tampered with, or opened,
please DO NOT accept the delivery.
Instead, refuse the package and contact us immediately with images of the
damaged shipment. Once verified, we will process a replacement or refund as
applicable.

Returns & Exchanges

Please refer to our Return &
Exchange Policy for
details on returning a shipped item.

Contact Us

For any shipping related inquiries,
please reach out to our support team at:

📩 Email: sales@alankritelegance.com