Terms and Conditions

Effective Date: 05/02/25

Welcome to ZORAWAR SINGH INDUSTRIES! These Terms and Conditions govern your use of our website, https://alankritelegance.com, and the purchase of products from our platform. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making any purchase.

1. General Terms

1.1. Eligibility
You must be at least 18 years old or have parental consent to use our website and make purchases.

1.2. Updates & Modifications
We reserve the right to update, modify, or replace any part of these Terms and Conditions without prior notice. Your continued use of the website constitutes acceptance of these changes.

2. Products & Orders

2.1. Product Descriptions
We strive to provide accurate descriptions of our products. However, slight variations in color, design, and texture may occur due to screen settings or natural material variations.

2.2. Pricing & Availability

Prices are listed in [Insert Currency] and may change without notice.

We reserve the right to limit product quantities or discontinue items at any time.

Orders are subject to availability. If a product is unavailable after an order is placed, we will notify you and issue a full refund.

2.3. Order Confirmation & Cancellation

Once an order is placed, you will receive an email confirmation.

We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

If you need to cancel your order, please contact us immediately. Cancellations are subject to approval.

3. Payments & Billing

3.1. Accepted Payment Methods
We accept payments via [Credit/Debit Cards, UPI, Net Banking, Wallets, etc.].

3.2. Billing Information
You agree to provide current, complete, and accurate billing information. If your payment method fails, we may cancel your order.

4. Shipping & Delivery

4.1. Shipping Policy

We offer shipping across India.

Estimated delivery times vary based on your location and shipping method. Delays due to unforeseen circumstances are not our responsibility.

4.2. Shipping Charges

Shipping fees, if applicable, will be calculated at checkout.

International shipping may be subject to customs duties and taxes, which are the responsibility of the buyer.

4.3. Order Tracking
Once your order is shipped, we will provide tracking details via email.

5. Returns & Refunds

5.1. Eligibility for Returns

Returns must be initiated within [X] days of delivery.

Items must be unused, in their original packaging, and in resellable condition.

5.2. Non-Returnable Items
Certain items such as customized products, intimate wear, and clearance sale items are non-returnable.

5.3. Refunds & Exchanges

Approved refunds will be processed within [X] business days.

Exchanges are subject to product availability.

5.4. Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.

6. Intellectual Property

All content on Alankrit Elegance (including text, images, logos, and graphics) is the property of ZORAWAR SINGH INDUSTRIES and is protected by copyright and trademark laws. Unauthorized use of our content is strictly prohibited.

7. Limitation of Liability

We are not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

We do not guarantee uninterrupted or error-free access to our website.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

9. Governing Law

These Terms and Conditions are governed by the laws of Haryana State. Any disputes shall be resolved in the courts of Chandigarh.

10. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

📧 Email: sales@alankritelegance.com