Refund and Cancellation Policy

Effective Date: 05/02/25

At ZORAWAR SINGH INDUSTRIES, we value your satisfaction and aim to provide a smooth shopping experience. Please read our policy carefully if you need to cancel an order or request a refund.

1. Cancellation Policy

1.1 Order Cancellation by Customer

1.2 Order Cancellation by Us

We reserve the right to cancel any order due to:

If we cancel your order, you will receive a full refund to your original payment method.

2. Refund Policy

2.1 Eligibility for Refunds

2.2 Refund Process

Initiate a Return: Contact us at sales@alankritelegance.com with your order details and reason for return.

Ship the Product: You must return the product at your own cost unless the item received was defective or incorrect.

Product Inspection: Once we receive the item, our team will inspect it to ensure it meets our return eligibility criteria.

Refund Approval: If approved, refunds will be processed within [X] business days to the original payment method.

2.3 Non-Refundable Situations

3. Exchange Policy

4. Late or Missing Refunds

If you haven’t received your refund after the processing time:

5. Contact Us

For any refund or cancellation-related queries, feel free to reach out:

📧 Email: sales@alankritelegance.com